Excerpted from the website: Do IT Smarter is the recognized leader in transitioning value-added resellers to managed service providers. In 1999, the company successfully transitioned from a VAR to a MSP. We share this knowledge to coach and guide traditional VARs on the ins and outs of the managed service market. Over the years Do IT Smarter has developed a sophisticated suite of tools required to successfully deliver managed services. Do IT Smarter channel partners can select from our suite of tools to deliver a variety of services to their customers including help desk, onsite support, product fulfillment, and remote management. It is the access to our knowledge and tools that allow our channel partners to become MSPs and experience a recurring revenue stream for little or no cost. Do IT Smarter is a process-driven organization measured by metrics designed to establish expectations and ensure optimal customer satisfaction. Every process is documented to ensure consistency and coordination between Do IT Smarter, our partners and their customers. These processes serve as the foundation of our service level agreements and allows for the creation of customized processes to meet the various needs of customers. read more
This article uses content from
http://www.AboutUs.org
