ICT Group provides customer care and management services, plus related marketing, technology and back-office business process outsourcing solutions to Global 1000 companies.
ICT Group is a large, multi-national company serving clients with more than 18,000 sales and service representatives worldwide and 40+ operations centers throughout North America, Europe, Latin America, Australia, India and the Philippines.
As an ISO-9001:2000 company, ICT Group is committed to client satisfaction through total quality management, continued investment in leading-edge technology and the dedication of a knowledgeable, highly professional staff.
We maintain strong, lasting relationships with our clients because of an effective, efficient business strategy:
- Specialization in vertical markets, which means we know our clients' industries.
- Broad diversification of services, which means we add services and improve as our client's needs evolve.
- Cost-effective international expansion, which means we can perform those services in the global markets that offer our clients the best combination of quality and cost.
Founded in 1983, ICT Group went public in 1996 and has maintained strong growth ever since by adapting to the needs of our clients
