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Genpact

Genpact

genpact.com

Genpact is a leader in the globalization of services and technology, and a pioneer in Business Process Management. The Company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform. Genpact helps companies improve the efficacy of their business by applying Six Sigma and Lean principles plus technology to continuously improve their business processes. Genpact has over 35,000 employees and operates 35+ delivery centers in China, Guatemala, Hungary, India, Mexico, Morocco, the Netherlands, the Philippines, Poland, Romania, Spain and the United States.
 
As leaders in the globalization of services, Genpact is defining the market by moving beyond managing process efficiencies to enhancing process effectiveness. This is enabled by our unique End-to-End (E2E) approach where we measure performance metrics (process efficiency) and business outcome (process effectiveness) rather than just looking at performance metrics. We are at the forefront of building a science around process excellence and have rich experience and capabilities in simple to complex business processes.
 
Products & services:
 
Genpact provides a range of services –
·          IT-Infrastructure Services
·          Software Services
·          Finance & Accounting
·          Procurement & Supply Chain
·          Insurance
·          Banking Operations
·          Collections & Customer Service
·          Analytics
·          Re-engineering
 
Few esteemed customers to mention:
 
·          BUPA
·          Cadbury
·          Cartus
·          California Bank and Trust
·          Ceridian
·          Dr Pepper Snapple Group
·          eBay
·          Fingerhut
·          GE
·          Genworth Financial
·          GlaxoSmithKline
·          Hyatt
·          Halifax Bank of Scotland
·          Hercules
·          Hertz
·          Huntsman
·          Invensys
·          KION Group
·          Kimberly-Clark
·          MassMutual Financial Group
·          National Australia Bank
·          Nissan
·          Miami Children’s Hospital
·          Penske
·          Serco
·          Symantec
·          Wachovia
·          Two top-5 logistics companies
·          A top-5 US health insurer
·          Two top-10 auto manufacturers
·          A leading oil and gas company
·          A global publisher and information provider
 
 
Industries served:
 
·          Banking, Financial Services and Insurance (BFSI)
·          Manufacturing
·          Transportation
·          Healthcare
·          Pharmaceuticals
·          Automotive
·          Consumer Products / Retail
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