Founded in January 1986, West Corporation has evolved from an inbound telemarketing service bureau to one of the nation's leading providers of customized contact solutions. Today, many of the world's largest companies rely on West to help them communicate more effectively in business, generate more revenue and maximize the value of their customer relationships. Our results-driven solutions give companies a distinct competitive edge and have made us an industry leader for over 19 years. At West, we deliver a comprehensive portfolio of customized global solutions through three strategic business segments; Communication Services, Conferencing Services and Receivables Management. Each segment benefits from our expertise in managing highly-experienced personnel, leading-edge technology and state-of-the-art facilities. Our Communication Services business segment provides many of today's top Fortune 1000 companies with an integrated and comprehensive suite of customer-focused contact solutions. We offer these industry leaders a unique blend of highly-trained and experienced agents located in call centers and homes around the world and robust automated solutions that increases revenue, improves call resolution, lowers costs and creates unparalleled customer satisfaction.
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