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InQuira, Inc.

InQuira, Inc.

inquira.com

InQuira at a Glance

InQuira's products and people help organizations deliver the superior user interactions that boost service levels and sales. InQuira's solutions have been proven in the most demanding customer environments by many of the world's premier enterprises.


Founded:

2002

Headquarters:

San Bruno, California

Employees:

135+

Customers:

Marquee customers like Apple, Honda, E*Trade, RBS, Mentor Graphics, and many others around the world rely on InQuira to deliver a superior user experience through Web self service, agent-assisted support, knowledge management, and online marketing.

Featured Resources

Financials:

Privately held, venture backed by premier investors like Partech International, Investor Growth Capital (IGC), and Sutter Hill Ventures.

Products:

InQuira provides an integrated software platform that has three core capabilities: knowledge base management (including authoring and workflow), natural language search, and advanced analytics and reporting. InQuira’s product suite features these offerings:

  • InQuira Intelligent Search—a unified system that combines advanced linguistic techniques and contextual understanding to provide unparalleled capabilities for understanding, and responding to, the true intent behind a user’s inquiry and browsing behavior.
  • InQuira Information Manager—a comprehensive knowledge base product for identifying, developing, organizing, and sharing any type of enterprise information.
  • InQuira Analytics—a reporting package that delivers the insights organizations need to more effectively manage the user experience on the Web and in contact centers, continuously refine self-service and online marketing interactions, and enhance the ongoing capture, organization, and retrieval of content.

Partners:

InQuira works with leading partners like Accenture, IBM, Genesys and Oracle to deliver the tools, framework, and expertise necessary to help customers most fully leverage InQuira's leading solutions.

Management:

Michael Murphy
Chief Executive Officer

Edwin Cooper
Founder, Chief Scientist

Bryan Sivak
Founder, General Manager Europe

Tim Eager
Chief Technology Officer


 

Brent Hayward
Vice President, Worldwide Partner Development

Terry LeClair
Vice President, Engineering

Tim Shetler
Vice President, Corporate Marketing

Christopher Hall
Vice President, Product Marketing

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