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Tomorrow's Technology, Today's Results: Boost Your Business with Social Media and CRM
The power of combining CRM and Social Media technologies has been discussed by pundits for several years, but for many businesses, the tactical benefits have been difficult to understand. In this webinar, we'll dispatch with the theory, and instead examine the concrete benefits your company can realize today that can help your sales performance, strengthen customer loyalty, and allow your small business to "out-relationship" your bigger and more established competitors.
You'll learn:
- How to translate social media information into a potent edge for sales
- How to build loyalty by facilitating customer conversations - and when to join in
- The soft-sell value of blogging
- How smart businesses are leveraging multiple social networking tools for a unique view of their customers
- Which social media tools deserve your attention - and which have yet to mature