Jigsaw Fair Information Statement

Effective date December 18, 2006
Table of Contents

Jigsaw Fair Information Statement
    Introduction
    Statement of Principles
    Sources of Business Information
    Limited Business Information Collected
    Access, Review, Challenge and Correction
    Set Preferences and Give Instructions
    Requesting Removal of Your Business Profile
        Suppression Policy Overview
        Suppressing Your Business Profile on Jigsaw.com
        Suppressing Your Direct Contact Details on Jigsaw.com
        Submitting Your Suppression Request Form
    Determination, Response and Reconsideration
    Opt-Out of Email Marketing from Jigsaw
    Request for Notification
    Accountability and Questions
    Online Privacy Policy

FAQ: Fair Information Statement - Frequently Asked Questions

Jigsaw Fair Information Statement

Introduction

This Fair Information Statement applies to the business information received and collected by Jigsaw about business contacts and companies that is available and traded on Jigsaw. This Fair Information Statement does not apply to data collected about our members or visitors to the Jigsaw.com website. Data collected about our members or visitors to Jigsaw.com is subject to our Privacy Policy.

Statement of Principles

Jigsaw is an online collaborative community and marketplace where business professionals of all kinds buy and trade business contact information. Jigsaw's mission is to map every business organization on the planet, contact by contact, and to keep each contact accurate and up-to-date through the collaborative efforts of our members. The resulting database helps encourage corporate transparency, delivers strategic intelligence, promotes competition and increases efficiency in business.

We resolve to:

Openness and Fairness: Maintain a policy of openness and fairness about developments, practices and policies with respect to our collection and use of business information from readily available sources of information.

Quality and Security: Utilize leading edge software technology and systems to develop and maintain the most complete, accurate and up-to-date business information possible. Apply security measures to safeguard data from unauthorized access, use, or disclosure. Provide information and services to our members that help improve the accuracy of the information and intelligence they maintain about businesses.

Compliance: Comply with all applicable federal and state laws and regulations and to comply with prevailing industry ethical standards. Monitor privacy and data protection issues on a regular basis to ensure that changes in legislation, regulation, and industry standards are reflected in this statement. Encourage our members to maintain their own compliance programs and suppression lists as appropriate with respect to their advertising, direct marketing and commercial communication programs using information obtained from Jigsaw.

Collection Limitation: Collect and deliver information that is limited, relevant and necessary for the legitimate business purposes of Jigsaw and our members. Limit the collection of data information that is obtained by lawful and fair means. Prohibit the inclusion of non-business related (personal) information without the advanced consent and participation of an individual contact.

Access, Correction and Removal: Ensure that each person whose Business Profile is on Jigsaw has the right to:

• Find out if their current Business Profile is on Jigsaw;
• Access and review their current Business Profile, set their contact preferences and provide instructions to our members;
• Challenge their Business Profile and, if the challenge is successful, to have the data corrected, completed, amended or marked accordingly; and
• Request suppression of their Business Profile, or portions thereof, under certain circumstances and conditions, to be given reasons if a request is denied, and to be able to request reconsideration by Jigsaw based upon the submission of additional information.

Sources of Business Information

Jigsaw members may only add and trade business information, including business contact information, that they have legal access to without restriction. Business contact information may be readily available without restriction from any number of different data sources, which may typically include combination of the following types of information:

• Public records: Records created and maintained by government agencies and open for public inspection and use.
• Publicly available information: Information that is available to the general public from non-governmental sources.
• Non-public available information: Information that is privately owned and is not available to the general public or that is generally offered for use and redistribution without restriction for a fee.
• Openly available information: Information that has been made available without restriction by the contacts themselves or the companies for their own convenience, competitive advantage, business benefit or other commercial purposes.
• Freely available information: Information that is accessible or available on the Internet or from other sources without a fee.
• Derived information: Partial information that is assembled, aggregated, appended, or associated together from one or more sources of the above types of information.

Limited Business Information Collected

All business contacts on Jigsaw have a Business Profile that includes their (1) Name, (2) Company, (3) Title, (4) Address, (5) Telephone Number, and (6) Email address. Each Business Profile may have a number of different versions within a single company, with each version having a different combination of contact details. The system requires each Business Profile to be tied to a single company. One individual person may have a number of different Business Profiles on Jigsaw depending upon their prior work history.

Access, Review, Challenge and Correction

Contacts can quickly find out if they are on Jigsaw, access their Business Profiles and correct any errors from our homepage or by using this "Are You in Jigsaw" link. For security purposes, contacts will need to have access to their business email mailbox to directly review their Business Profile. Contacts without access to their mailboxes may email preferences@jigsaw.com to find out if they are in Jigsaw or challenge their information.

Set Preferences and Give Instructions.

Contacts are encouraged to enhance their Business Profile by setting their contact preferences and giving instructions to Jigsaw members. Contacts can quickly enhance their Business Profile and change preferences and instructions from our homepage or by following this "Set Your Preferences" link. For security purposes, contacts wishing to enhance their Business Profile will need to have access to their business email mailbox.

Requesting Removal of Your Business Profile

Suppression Policy Overview
Jigsaw voluntarily offers contacts the opportunity to request that their Business Profile be suppressed from display on areas of the Jigsaw.com website under certain conditions. This removal is not legally mandated.

Suppression means that information may be hidden from display on areas of the website, but will not necessarily result in the removal or deletion of the underlying information from the Jigsaw databases. Suppression may not necessarily prevent reentry, particularly if the same or similar information is freely, openly or publicly available from other sources.

Before requesting removal, we recommend that contacts first check to see just how readily available their information is from this Table of Sources. We also suggest that contacts request removal from any of those sources as needed.

Requests for suppression will be granted or denied based upon the information and supporting documentation provided by each requester. Jigsaw reserves the right, without obligation, to further independently investigate the circumstances and conditions surrounding any request as a basis for its determination. The burden of establishing the required conditions for suppression shall remain on the requester. A request may result in all, some or none of the information being suppressed depending upon the particular circumstances and conditions reported.

Suppressing Your Business Profile on Jigsaw.com
You may request to have your business information suppressed under any of the following conditions:
       1. Your information was stolen or entered in violation of a non-disclosure agreement or similar restrictions.
       2. You are a person whose professional position places you at risk of serious bodily injury or death.
       3. You are at risk of physical harm.
       4. You are a victim of identity theft.

Suppressing Your Direct Contact Details on Jigsaw.com
You may request to have your direct business contact details suppressed under the following conditions:
       1. You actively make efforts to keep your business contact information secret or confidential; and
       2. Your business information is not readily available or discernable from other similar sources; and
       3. You have taken measures to remove your business information from readily available sources where applicable; and
       4. You and your company do not make your direct contact details openly or freely available without restriction, in whole or            in part, for commercial purposes.

Submitting Your Suppression Request Form
To request suppression, you must submit a Suppression Request Form (use of this form will ensure that you provide all necessary information).

To be considered, the form must be accompanied by all appropriate supporting documentation as described below:

• If your information was stolen or entered in violation of a non-disclosure agreement or similar restrictions, a copy of a police report or documentation of any legal action resulting from the violation.
• If you are a person whose professional position places you at risk of serious bodily injury or death, a letter from your supervisor stating that your position exposes you to a threat of death or serious bodily harm and describing your responsibilities.
• If you are a victim of identity theft, a copy of a law enforcement or similar official report documenting the identity theft.
• If you are otherwise at risk of physical harm, a copy of a protective court order, a law enforcement report, or documentation such as a letter from a social worker or a health care professional.

• As a .pdf attachment to an email sent to removal@jigaw.com;
• By facsimile to 650.240.1321
• By regular mail to:
  
         Attention: Suppression Dept.
         Jigsaw Data Corporation
         2 Waters Park Drive, Suite 250
         San Mateo, CA 94403

Determination, Response and Reconsideration

Jigsaw will review, investigate and consider your request upon receipt of a completed Suppression Request Form, including any supporting documentation. Jigsaw's decision on your request will be based upon the information and any supporting documentation provided by you. Jigsaw may, without obligation, independently investigate the conditions and circumstances of your request as a basis for its determination. The burden of establishing the required conditions for suppression shall remain on you.

Regardless of the nature of the request, Jigsaw reserves the right to suppress some, all or none of the information related to any business information. Jigsaw may consider requests for other good causes and retains the right and discretion to determine whether to grant or deny such requests. Typically, a determination response will be sent to you within 30 days of the receipt of your request. In the event a properly submitted request for suppression is denied, a contact my request reconsideration by Jigsaw based upon the submission of additional information not previously considered.

Opt-Out of Email Marketing from Jigsaw

If your information is currently on Jigsaw.com, you may "opt-out" of receiving direct marketing email communications initiated or sent directly by Jigsaw Data Company, by email to optout@jigsaw.com.

Request for Notification

If your information is not currently on Jigsaw, you may request to be notified when your information is added by a member. You may send a written request indicating that you would like to be notified and your preferred method of notification. Your request must include your full and accurate (1) name, (2) company name, (3) title, (4) email address, (5) direct dial telephone number, and (6) direct mailing address for authentication, identification and verification purposes. You may send your request by email to notify@jigaw.com or by regular mail to:

                    Attention: Notification Department
                    Jigsaw Data Corporation
                    2 Waters Park Drive, Suite 250
                    San Mateo, CA 94403

Accountability and Questions

Jigsaw's legal department has designated a representative with responsibility for the company's data protection policies. For questions about Jigsaw's data policies or practices, contact: preferences@jigsaw.com or call 1-877-jigsaw9.

Online Privacy Policy

Jigsaw's online privacy policy applies to information collected online from and about members and visitors to Jigsaw.com. For more information, see our Privacy Policy.

FAQ: Fair Information Statement - Frequently Asked Questions

Q:  Do you collect personal information about business contacts?
A:   No. Jigsaw is for business information only, the kind of information you typically find on and in email signatures, business cards, letterhead, websites and public directories everyday.

Q:  Where does Jigsaw get its information?
A:   Jigsaw is a community of business people working together to collect and trade business information. Jigsaw gets its business information directly from the individual members of the community and certain trusted third-parties. Members may only add business information to Jigsaw that they have legal access to without restriction.

Q:  Who can access my information on Jigsaw?
A:   All Jigsaw Members can potentially access your Business Profile information. The Jigsaw community runs on a point system. Jigsaw members and certain trusted third parties trade business information using points that they earn or buy. Jigsaw members earn points by adding and cleaning the data.

Q:  How do members "clean" the data?
A:   Jigsaw is a self-correcting community. Members earn points for challenging information that is wrong and for adding better data. Members loose points when they are wrong or add bad data. The first member to catch an error by another member gets extra points.

Q:  What about mobile telephone numbers?
A:   Mobile telephone numbers are prohibited, even if they are used only for business purposes. If you find a mobile telephone number, please report it to support@jigsaw.com.

Q:  Am I in Jigsaw?
A:   You can immediately search for yourself from our homepage and sign-up for an unrestricted account* account to see your information in Jigsaw. You can also quickly find out if you are in Jigsaw using this "Are You in Jigsaw" link. For security purposes, you will need to have access to your business email mailbox. If you do not have access to your business email mailbox, email us at support@jigsaw.com to find out if you are in Jigsaw.

Q:  Can I be in Jigsaw more than once?
A:   Yes. Every Business Profile on Jigsaw is tied to a single company. Depending on your work history, you may have a separate and distinct Business Profile tied to a number of different companies in Jigsaw.

Q:  How can I access my information?
A:   You can immediately search for yourself from our homepage and sign-up for an unrestricted account* account to see your information on Jigsaw. You can also quickly access your information by using this "Access My Information" link. For security purposes, you will need to have access to your business email mailbox. If you do not have access to your business email mailbox, email us at support@jigsaw.com.

Q:  What information is in my Business Profile?
A:   All business contacts in Jigsaw have a Business Profile that includes their (1) Name, (2) Company (3) Title, (4) Address (5) Telephone Number and (6) Email address. A single Business Profile may have a number of different versions within a single company, with each version having a different combination of contact details. Because Jigsaw's system requires each Business Profile to be tied to a single company, you may also have a number of Business Profiles in Jigsaw depending upon your prior work history.

Q:  How do I set my preferences and give instructions to Jigsaw members?
A:   Contacts found on Jigsaw are encouraged to enhance their own Business Profile by setting their contact preferences and giving instructions to Jigsaw members. You can quickly enhance your Business Profile and change preferences and instructions by using this "Set Your Preferences" link. For security purposes, you will need to have access to your business email mailbox.

Q:  What if I no longer work at the company listed in my Business Profile?
A:   Challenge it! If you no longer work at the company listed in Jigsaw, you may sign-up for an unrestricted account* account and challenge your entire Business Profile. If none of our other members appeals your challenge, your information will eventually be sent to the contact Graveyard. Business Profiles remain accessible in the Graveyard and any member can unchallenge your Business Profile from the Graveyard at any time. You can also email us at support@jigsaw.com if you no longer work at the company listed in Jigsaw.

Q:  What if some of my information is wrong?
A:   Fix it! If some of your information is wrong, you may sign-up for an unrestricted account* account to correct your Business Profile. You can also quickly correct any errors in your information from our home page using this "Are you in Jigsaw" link. For security purposes, you will need to have access to your business email mailbox. Corrected information may appear alongside existing information with an indication that the corrected information came from the contact themselves. If you do not have access to your business email mailbox, email us at support@jigsaw.com to correct your information.

Q:  How can I stay off Jigsaw?
A:   If you are on Jigsaw, your business information most likely readily available from any number of sources. If you hand out your business cards, use emails signatures or list yourself in publicly available business directories, there is a good chance that your information will find its way into Jigsaw. If your company distributes your information on letterhead, websites or for its own business purpose, your information may also be openly available without restriction. As long as your information remains readily available outside Jigsaw, there is a strong chance that you will be added by one of our members. Keeping your business information secret or confidential is the best way to keep your information out of Jigsaw.

Q:  Can I get off Jigsaw?
A:   You may request to have your direct business contact details suppressed (hidden) from display on certain areas of Jigsaw.com. Before requesting removal, we recommend that you first check to see just how available your information is from this Table of Sources. We also suggest that you request removal from any of those sources as needed. Provided that your information is not readily available or you have made reasonable efforts to removal your information from similar sources, Jigsaw will generally suppress your business contact information when:

• Your information was added in violation of non-disclosure restrictions;
• You are at risk of physical harm or a victim of identity theft;
• You actively take measures to keep you information secret or confidential.

Q:  How do I request removal from Jigsaw?
A:   To request removal from Jigsaw you will need to complete and submit our standard Request to Suppress form. Jigsaw will review the circumstances surrounding your specific request and respond accordingly. Any given request may result in the suppression of all, some or none of the information in your Business Profile depending on the circumstances. Suppression may not necessarily prevent reentry if the same or similar information remains readily available from other similar sources. Members having access to your information before your Request to Suppress and members having access to your information outside Jigsaw, may continue to have access to your information on Jigsaw in the event of suppression. For more details about requesting removal, please see our Fair Info Statement.

Q:  How do I opt-out of receiving advertising or direct marketing emails sent by Jigsaw?
A:   Members can go to their Account Preference page and set their email preferences. Non-members can send a request to opt-out of advertising and marketing email send by Jigsaw, by sending an email to optout@jigsaw.com.

Q:  How do I request to be notified if I am added to Jigsaw?
A:   If your information is not currently on Jigsaw, you may send a written request indicating that you would like to be notified if and when you are added and your preferred method of notification. Your request must include your full and accurate (1) name, (2) company name, (3) title, (4) email address, (5) direct dial telephone number, and (6) direct mailing address for authentication, identification and verification purposes. You may send your request by email to notify@jigaw.com or by regular mail to: Attention: Notification Department Jigsaw Data Corporation 2 Waters Park Drive, Suite 250 San Mateo, CA 94403

*For data security purposes, valid credit card information may be required to open an unrestricted account. To maintain a Play Account, members are asked to contribute 25 contacts per/month to Jigsaw.